You can purchase gift vouchers at the physical Frezija Dovanos store at the following addresses:
PPC „Akropolis”
Taikos pr. 61, Klaipėda

or

PPC „Akropolis”
Ozo g. 25, Vilnius

Payment using online banking – this is an advance payment made through the Buyer’s online banking system. To use this payment method, the Buyer must have a signed online banking agreement with one of the banks listed below: SEB Bank; AB 'Swedbank'; 'Luminor'; 'Šiaulių Bankas'; 'Danske' Bank. The Buyer transfers the funds to the online store's account. Responsibility for data security in this case lies with the respective bank, as all monetary transactions occur within the bank's online banking system. Payment by bank transfer – this is an advance payment method where the Buyer prints out the order and visits the nearest bank branch to transfer the funds to the online store's bank account. Payment via the Paysera system. Cash payment upon delivery/collection of goods.

When placing an order and selecting the delivery service, the Buyer undertakes to provide the exact delivery address for the goods. The goods are delivered by the Seller or an authorized representative of the Seller (courier). The Seller delivers the goods to the Buyer according to the delivery times specified in the product descriptions. These times are approximate and do not apply in cases where the required goods are not available in the Seller's warehouse, and the Buyer is informed about the shortage of ordered goods. The Buyer also agrees that, in exceptional cases, delivery may be delayed due to unforeseen circumstances beyond the Seller’s control. In such cases, the Seller undertakes to immediately contact the Buyer to arrange the delivery conditions. In all cases, the Seller is released from liability for delays in delivery if the goods are not delivered to the Buyer or are delivered late due to the Buyer’s fault or due to circumstances beyond the Seller’s control. The Buyer must always immediately inform the Seller if the shipment is delivered in a damaged or otherwise compromised package, if unordered items are included in the shipment, if the quantity of items is incorrect, or if the item is incomplete. If the Buyer notices package damage during delivery, they must record remarks on the courier's delivery document or prepare a separate report regarding the damage. This must be done in the presence of the courier. Failure to take these actions releases the Seller from liability to the Buyer for damage to the goods related to package damage that the Buyer did not note on the courier's delivery document.

The laws of the Republic of Lithuania grant the Buyer the right to withdraw from a purchase-sale or goods supply agreement concluded remotely, including online, without providing any reason. The Buyer has the right to withdraw from the purchase-sale agreement within 14 days from the day they, or a person specified in their order, receives the ordered goods. The Buyer must immediately, and no later than 14 days from the day the notice of withdrawal is sent to the Seller, send the goods back to the Seller or another authorized person. The deadline is considered met if the Buyer sends the goods before the 14-day period expires. To exercise the right to withdraw from the purchase-sale agreement, the Buyer must notify the Seller of their decision by submitting a declaration (via email). The Buyer may use a standard withdrawal form approved by the Minister of Justice of the Republic of Lithuania under the April 30, 2014, Order No. 1R-154 'On the Approval of Standard Information and Withdrawal Form for Distance or Off-Premises Contracts.' The goods must be returned in their original and undamaged packaging. The Buyer is responsible for properly assembling and packing the goods. If the goods are not properly assembled or packed, the Seller has the right to refuse the returned goods. When returning goods, the Buyer must include the original invoice received with the goods and fill out and sign the return form. Goods cannot be returned if they have been used and/or damaged and/or have lost their commercial appearance (changes to the appearance of the goods or packaging necessary to inspect the goods are not considered significant changes to the commercial appearance). The Buyer does not have the right to withdraw from the purchase-sale agreement in the following cases: If the purchase-sale agreement was concluded for goods made according to the Buyer's specific instructions that are not pre-manufactured and are produced based on the Buyer's personal choice or instructions, or for goods customized for the Buyer's personal needs; If the purchase-sale agreement was concluded for perishable goods or goods with a short shelf life; If the purchase-sale agreement was concluded for sealed goods that were unsealed after delivery and are not suitable for return due to health protection or hygiene reasons. The Seller must refund the amounts paid for the returned goods to the Client no later than 14 days from the day the goods are returned to the Seller or from the day the Client provides proof to the Seller that the goods have been sent back, whichever comes first. The Seller refunds the money using the same payment method that the Buyer used for the initial transaction unless the Buyer explicitly agrees to another method. In any case, the Buyer does not incur any fees related to the refund. If the delivered goods do not meet quality requirements, the Buyer has the option to exchange the delivered goods for other equivalent goods or return them within 14 days. The rules for returning goods that do not meet quality requirements also apply in such cases.